This place suits me perfectly. I love the free wi-fi, 24-hour reception, and the outdoor swimming pool. On my first stay, staff helped me find great places to visit. I’m coming back for Christmas!

Would definitely recommend for a weekend respite

Comfortable room, friendly staff, with excellent air conditioning and a flat-screen TV and relaxing after a day exploring nearby attractions just 25 minutes away by train from central London.

Everything was fantastic.

Staff could use a smile!

It was a bit tricky to park since the layout is kinda awkward. The room was nice, but the restaurant service in the morning was not great. The lady there seemed annoyed before I even said anything! they dropped the ball on room cleaning on the second day. The young guy at the front desk, though? He was awesome. The breakfast was pretty good too.

the hotel is really nice and clean, i liked the comfy bed and the strong shower in the bathroom, breakfast was super tasty and helped me start my day off right, all the staff were friendly and helpful, the atmosphere was chill and cozy.

but the walls were a bit thin, i could hear the noise from the next room which woke me up in the morning. also, the check-in took longer than expected.

I truly appreciated the hotel’s bright atrium, which felt so welcoming! The decor was modern, and I found the accessible entrance easy to navigate. It made my stay so much more comfortable and enjoyable.

More assistance with luggage for seniors would help.

Had a clean room with good wifi, but staff were not very welcoming.

It was a perfect match for a city trip in Stevenage with reasonable value. The kettle needed a good clean before use, though. Ensure you check what’s included in the room before settling in.

Recommend it for dog lovers out there

The staff were really friendly and went above and beyond when we realized that our room needed a fridge for the dog's food. the dog walking area right across the street was a fantastic surprise, we didn’t expect to find such a large space so close.

It wasn’t cheap, but still acceptable for what we got.

The Novotel in Stevenage delivered a pleasant stay. The room was bright, clean, and spacious with a comfy bed. The shower had great pressure and there was a nice fridge. Staff were attentive and friendly, always eager to help. Breakfast offered a decent selection, with expertly cooked omelettes. the air conditioning underperformed, switching off frequently at night, disrupting sleep. Outside cleanliness could improve, with litter left unattended for days. The garden was a bonus for quick walks, yet the area opposite with a massive dog-walking field seemed underutilized by guests.

The room was super spacious with a huge comfy bed. The bar prices were reasonable, perfect for a nightcap after a long day. The location is spot on, right off the A1 for easy access.

Felt at ease, no complaint.

This place suits me perfectly with free wi-fi, a great outdoor swimming pool, and friendly staff who helped me get a local taxi. I love it here and I'm looking forward to my next holiday.

An ideal base for exploring Stevenage with small kids. The breakfast staff were particularly friendly and the hot food was fantastic, providing a great start to our day of adventures.

In my wife’s opinion, a first aid kit for splinters would be great.

A Perfect Stopover for Families

We had a lovely stay with our kids! The separate bathroom setup made mornings easier, and the breakfast buffet had delicious options for everyone, including gluten-free choices. Dining at the onsite restaurant was a treat, with a mix of flavors to savor. Perfect for families!

The wood-fired pizza was a delightful highlight, perfectly cooked and full of flavor. the noise from nearby traffic was noticeable, and the bathroom could have used better maintenance.